Shipping policy

Shipping Policy for Customers in Australia

**Processing Time:**

- Orders are typically processed within 1-2 business days after payment is received, excluding weekends and public holidays.

Shipping Methods:

- We offer a variety of shipping options for our customers in Australia, including standard and express shipping. You can choose your preferred method during the checkout process.

Shipping Charges:

- Shipping charges are determined by the selected shipping method and the weight/size of the items in your order. The exact shipping cost will be calculated during the checkout process.

Tracking Your Order:

- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

International Shipping:

- At this time, we only ship within Australia. We do not offer international shipping.

Delivery Address:

- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.

Lost or Delayed Shipments:

- In the rare event that your shipment is lost or significantly delayed, please contact our customer support team, and we will work to resolve the issue promptly.

Return of Undeliverable Packages:

- If a package is returned to us as undeliverable due to an incorrect address or other reasons, we will contact you to arrange for re-shipment. Additional shipping charges may apply.

- If you have any questions or concerns about our shipping policy or your order, please feel free to reach out to our customer support team for assistance.